Communication and Organizational Knowledge - 9780415804042

Communication and Organizational Knowledge provides an overview of communication-centered theory and research regarding organizational know ledge and learning. It brings together scholarly work from multiple disciplines to address emerging knowledge issues facing today's organizations. Chapters provide important insights regarding the communication of organizational know ledge, characteristics of knowledge processes, and resources for effectiveness. Taking an intensively communication-centered perspective, contributors to this volume question assumptions about organizational know ledge that often go unexamined w hen adopting information-centered or technology-centered perspectives. Each chapter offers implications for practice to bridge the gap between theory and practice.

This volume will serve as an important resource for scholars and practitioners studying or working in organizational knowledge management, concepts of knowledge as interactive or social, and organizational learning. It also provides a unique forum in which scholars may consider new directions for future research and theorizing.

Heather E. Canary is Assistant Professor in the Department of Communication at the University of Utah. Her research interests include family and organizational communication processes, particularly involving issues such as disability and public policy where organizational and family processes intersect.

Robert D. McPhee is Professor in the Hugh Downs School of Communication at Arizona State University. His research interests include structuration theory, organizational constitution, and communication theory.