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When the Shooting Stopped - 9780742560888

Un libro in lingua di Charles Laurie L. edito da Rowman & Littlefield Pub Inc, 2008

  • € 29.30
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This compelling and insightful account of fundamental methodologies for dealing with hostage incidents and other situations involving negotiations is written for law enforcement officers trained or training in crisis intervention. Charles (family therapy, U. of Massachusetts) presents a brief history of the evolution of techniques of crisis negotiation, then gives a review of her method of inquiry and approach to the analysis. She then defines each significant moment in her case study, closely examining the establishment of meaningful discourse, the use of language in establishing mutual understanding of the situation, and the employment of a true team approach that takes the best advantage of available skills. Using analysis of dialog and a framework of communication theory, she develops the process of negotiation across an extended period (over five hours in this case), then summarizes the process into nine techniques of effective crisis negotiation. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)

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