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Superstar Customer Service - 9781426018459

Un libro in lingua di Rick Conlow Doug Watsabaugh edito da Logical Operations, 2010

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Without loyal customers, a business doesn't exist. Therefore, the true purpose of every business is to create the highest level of customer satisfaction and loyalty. Simply put, Customers Are Really Everything---C.A.R.E. Learn the five Moments of Magic to achieving SuperStar customer services and how to manage each consistently. The time is now. Word travels fast and far by both satisfied and unsatisfied customers every day.

Personal Achievement. If it's important to you, you can grasp the essential core of it in less than one hour. We cover more than 200 topics---and cut right to the information and skills that matter most. The writing is friendly, concise and most importantly clear. More than 20 million users worldwide have relied on this invaluable series. Open one up and see what you can learn inside of Fifty Minutes.

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