The Cleveland Clinic Way - 9780071827249

"Cleveland Clinic [is] one of the best health-care systems in the world."
—President Barack Obama

Cleveland Clinic is efficient, productive, and affordable . . . and still provides an extraordinarily high level of medical care—making it one of the preeminent organizations in U.S. health care.

In this groundbreaking book, the man who leads this global organization, Dr. Toby Cosgrove, reveals how the clinic works so well in stark contrast to such a dysfunctional national health care system, and argues persuasively for why it should be the model for the nation. The Cleveland Clinic Way gives leaders lessons they can apply to their own organizations to achieve results, and empowers average Americans to make more informed health care decisions. A refreshingly positive vision of health care, it presents eight key trends that will increasingly define twenty-first century medicine.

Toby Cosgrove, MD, is president and CEO of Cleveland Clinic, a $6 billion health care system composed of Cleveland Clinic, nine community hospitals, 16 family health and ambulatory services, and other clinics around the world. His leadership has emphasized patient care and patient experience, including the reorganization of clinical services into patient-centered institutes.