Remarkable Service - 9780470197400
Un libro in lingua di Culinary Institute of America edito da John Wiley & Sons Inc, 2009
- € 23.00
- Il prezzo è variabile in funzione del cambio della valuta d’origine
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges—what to do when things go wrong.
Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.
Informazioni bibliografiche
- Titolo del Libro in lingua: Remarkable Service
- Lingua: English
- Autore: Culinary Institute of America
- Editore: John Wiley & Sons Inc
- Collana: John Wiley & Sons Inc (Paperback)
- Data di Pubblicazione: 27 Aprile '09
- Genere: BUSINESS and ECONOMICS
- Argomento: Food service management
- Pagine: 294
- Dimensioni mm: 234 x 190 x 19
- ISBN-10: 0470197404
- EAN-13: 9780470197400