Un libro in lingua di Kathy Domenici Littlejohn Stephen W. edito da Sage Pubns, 2006

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This text reviews the authors' concept of facework, which they see as key to the management of differences as well as a process for social and identity construction. They discuss academic literature on the topic, theories for understanding real communication situations, examples for building skills, how identity and facework are related, ways to use it constructively, and interactions in personal, relational, community situations. Chapters on cultural and global issues and four key lessons about interpersonal interaction follow. Domenici, a consultant in conflict management, and Littlejohn (communication and journalism, U. of New Mexico) are partners in Domenici Littlejohn, a company that works with individuals, organizations, and groups to foster communication. The book is meant for undergraduate and graduate courses on communication and may be useful for management consultants, mediators, facilitators, trainers, and organizational development professionals. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

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