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Getting to Yes (CD Audiobook) - 9780743526937

Un libro in lingua di Roger Fisher William Ury Bruce Patton Guyer Murphy (NRT) edito da Simon & Schuster, 2003

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Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry.

It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of Harvard Negotiation Project, a group that deal continually with all levels of negotiations and conflict resolutions from domestic to business to international, Getting to Yes tells you how to:

  • Separate the people from the problem
  • Focus on interests, not positions
  • Work together to create opinions that will satisfy both parties
  • negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks"

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