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How to Communicate With Your Spanish & Asian Employees - 9780910627399

Un libro in lingua di Kimberley Hicks edito da Atlantic Pub Co, 2004

  • € 31.10
  • Il prezzo è variabile in funzione del cambio della valuta d’origine

Now a professional writer, Hicks lived and worked in Japan for two years where she taught English to Japanese students. She presents a handbook for use in a professional office environment, the food service and hospitality industry, or retail arena. The first half of the text is a resource guide for employers, on such concepts as the contemporary workforce and diversity, legal issues, what is meant by "culture," what constitutes "effective communication," and how to apply this information to one's management and leadership skills. The second half features a glossary and phrase book to help Spanish and Asian employees learn basic English conversation and language they may encounter in the workplace. The accompanying CD-ROM contains a complete employee handbook in English, Spanish, and Chinese, in Microsoft Word. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)

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