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Appreciative Inquiry for Change Managment - 9780749450717

Un libro in lingua di Sarah Lewis Jonathan Passmore Stephen Cantore Lutterworth Press (COR) edito da Kogan Page Ltd, 2008

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Lewis, an occupational psychologist, offers a practical approach to change within organizations, focusing on the contribution made by individuals and how to turn that contribution into more effective business performance. The first part of the book is devoted to making clear the difference between the conversational approach to organizational change presented here, and the mechanistic approach. The second part explores specific skills that support integrated conversational practice, such as question creation, learning to be a conversational practitioner, and working with story in organizations. The third part of the book explains how to pull together the skills, perspectives, and approaches described into a practical, conversation- based approach to organizational challenges. Case studies look at the method in organizations as diverse as BP, Nokia, and the American Quality Association. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)

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