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The Human Side of Outsourcing - 9780470718704

Un libro in lingua di Morgan Stephanie J. (EDT) edito da John Wiley & Sons Inc, 2009

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Morgan (Kingston U. Business School) assembles 12 chapters that address the effects of outsourcing on people, for individuals responsible for implementation, researchers, and students of work psychology. Organizational behavior, corporate communications, outsourcing, occupational psychology, and other business specialists from the UK look at problems and their solutions from employee and employer perspectives, psychological theory, management practice, and the level and type of support to improve outcomes. They discuss how outsourcing can be most effective, how staff experience transfers, the impact of cultural differences, how teams from multiple organizations work together, the problem of knowledge management and transfer, downsizing experiences in the US, and developing the staff who stay behind. General forms of outsourcing such as offshoring and nearshoring are incorporated. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)

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