Root Cause Analysis - 9780873897648
Un libro in lingua di Duke Okes edito da Asq Pr, 2009
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A knowledge architect who consults on managing quality, Okes details five steps for solving quality problems in organizations, focusing heavily on the analytical process involved in finding the actual causes of problems. They are defining the problem, understanding the process, identifying possible causes, collecting the data, and analyzing the data. He leaves out statistics and other tools of quality management, paying attention instead to the methods and approaches for using them effectively. Other topics include identifying and selecting solutions, organizational issues, human error and incident analysis, and improving corrective action. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)
Informazioni bibliografiche
- Titolo del Libro in lingua: Root Cause Analysis
- Sottotitolo: The Core of Problem Solving and Corrective Action
- Lingua: English
- Autore: Duke Okes
- Editore: Asq Pr
- Collana: Asq Pr (Hardcover)
- Data di Pubblicazione: 10 Marzo '09
- Genere: BUSINESS and ECONOMICS
- Argomenti : Problem solving Decision making Management
- Pagine: 182
- Dimensioni mm: 228 x 152 x 6
- ISBN-10: 0873897641
- EAN-13: 9780873897648