Principles of Total Quality - 9781574443264
Un libro in lingua di Omachonu Vincent K. Swift J. A. Ross Joel E. edito da CRC Pr I Llc, 2004
- € 106.30
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This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations.
This book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.
Informazioni bibliografiche
- Titolo del Libro in lingua: Principles of Total Quality
- Lingua: English
- Autori : Omachonu Vincent K. Swift J. A. Ross Joel E.
- Editore: CRC Pr I Llc
- Collana: CRC Pr I Llc (Hardcover)
- Data di Pubblicazione: 01 Maggio '04
- Genere: BUSINESS and ECONOMICS
- Argomenti : Total quality management Quality control Quality control Standards
- Dimensioni mm: 241 x 165 x 31
- EAN-13: 9781574443264