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Who Said So? - 9780470212806

Un libro in lingua di Parker Michael E. Convis Gary (FRW) edito da John Wiley & Sons Inc, 2008

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Parker worked for Toyota, implementing Lean principles throughout the company's North American operations, before starting his own firm; he frequently presents seminars on Lean management to companies outside the manufacturing arena. Using a fictional narrative contrasting the differing management styles of a father and son, he introduces team, project, and organization managers to an alternative, customer-focused approach called "Value-Centered Management," in which he applies Lean concepts to a service organization. No subject index. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)

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