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Human Error: Causes And Control - 9780849382130

Un libro in lingua di Peters George A. Peters Barbara J. edito da Lightning Source Inc, 2006

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As experts on industrial problem-solving, G.A. Peters and B.J. Peters (his daughter) conceptualize approaches to minimizing harmful human error. One such human factors approach is FODISE entailing: frequency, opportunities, detection, inquiries, severity, and effect. With case scenarios, they discuss human error inquiries from evidence-based data collection and risk assessment to analyses of errors at the managerial, organizational, and institutional levels. The text concludes with a review of professional ethics and discussion questions. A downloadable Web supplement is available. Both authors have JD degrees; the father is also a psychologist, safety engineer, quality engineer, and lawyer in California. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)

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