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Perfect Phrases for Healthcare Professionals - 9780071768337
Un libro in lingua di Rotte Masashi M.D. Bernard Lopez edito da McGraw-Hill, 2011
- € 10.70
- Il prezzo è variabile in funzione del cambio della valuta d’origine
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.
Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues. It provides the most effective language to help you:
- Respond to patients' concerns empathetically and professionally
- Resolve confl icts with colleagues and staff members
- Break bad news with clarity and sensitivity
- Deal with suspected child abuse or other illegal activity
- Disclose medical errors with honesty and tact
Informazioni bibliografiche
- Titolo del Libro in lingua: Perfect Phrases for Healthcare Professionals
- Sottotitolo: Hundreds of Ready-to-Use Phrases
- Lingua: English
- Autori : Rotte Masashi M.D. Bernard Lopez
- Editore: McGraw-Hill
- Collana: McGraw-Hill (Paperback)
- Data di Pubblicazione: 17 Novembre '11
- Genere: BUSINESS and ECONOMICS
- ISBN-10: 0071768335
- EAN-13: 9780071768337