The Baptist Health Care Journey To Excellence - 9780471708902
Un libro in lingua di Al Stubblefield edito da John Wiley & Sons Inc, 2004
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Stubblefield has been with Baptist Health Care Corporation--a 50-year-old organization which includes five hospitals--for some 20 years; he has been president and CEO since 1999. He describes the process that Baptist Health Care began in 1995 to transform itself from a failing health care organization to an award-winning leader in its field. Written for organizational managers, the text systematically lays out five keys to achieving service and operational excellence--creating and maintaining a great culture, selecting and retaining great employees, committing to service excellence, continuously developing great leaders, and hardwiring success through systems of accountability. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
Informazioni bibliografiche
- Titolo del Libro in lingua: The Baptist Health Care Journey To Excellence
- Sottotitolo: Creating A Culture That Wows!
- Lingua: English
- Autore: Al Stubblefield
- Editore: John Wiley & Sons Inc
- Collana: John Wiley & Sons Inc (Hardcover)
- Data di Pubblicazione: 30 Novembre '04
- Genere: BUSINESS and ECONOMICS
- Argomenti : Health services administration United States Health facilities United States Administration Medical care Religious aspects Christianity
- Pagine: 225
- Dimensioni mm: 234 x 158 x 25
- ISBN-10: 0471708909
- EAN-13: 9780471708902