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Case Studies in Organizational Communication 2 - 9781572302075

Un libro in lingua di Sypher Beverly Davenport (EDT) edito da Guilford Pubn, 1997

  • € 59.40
  • Il prezzo è variabile in funzione del cambio della valuta d’origine

Spotlighting the central role of communication in today's varied workplace, this up-to-date collection of new case studies will succeed its highly acclaimed predecessor as a valued reference and teaching text. Based on first-hand observation, in-depth interviews, and survey research, the studies both highlight creative and positive uses of communication and demonstrate how communication practices can hinder organizational functioning. Bringing complex situations to life, the book explores key questions about how and why people work as they do today in large manufacturing companies and in small businesses, in high-tech industries, government, education, and the human services. Timely topics addressed include new communication technologies; the dynamics of teamwork; cross-cultural communication; sexual harassment; stress and burnout; and more. Each chapter contains a useful glossary of key terms and definitions followed by practical and theoretical discussion questions and important references.

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