Managing RISK in Communication Encounters

Un libro in lingua di Waldron Vincent R. Kassing Jeffrey W. edito da Sage Pubns, 2010

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How does one deal with a difficult coworker or the ethically-challenged corporate culture that led to the current economic meltdown? Contending that better communication could help manage risk in these situations, Arizona State University professors of communication studies address workplace issues at individual, relational, and organizational levels of analysis. Following an introduction to the transformative potential of risky situations and their risk negotiation model, Waldron and Kassing present research on and examples of risky business likely to be encountered by students. They conclude with a discussion of newer risks, e.g., those presented by the virtual workplace. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)

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