Zingerman's Guide To Giving Great Service - 9781401301439
Un libro in lingua di Ari Weinzweig edito da Hyperion Books, 2004
- € 13.00
- Il prezzo è variabile in funzione del cambio della valuta d’origine
A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base and sharing his time-tested principles and techniques, which range from training staff and implementing service to measuring success and rewarding performance. 40,000 first printing.
Informazioni bibliografiche
- Titolo del Libro in lingua: Zingerman's Guide To Giving Great Service
- Lingua: English
- Autore: Ari Weinzweig
- Editore: Hyperion Books
- Collana: Hyperion Books (Hardcover)
- Data di Pubblicazione: 01 Dicembre '04
- Genere: BUSINESS and ECONOMICS
- Argomenti : Customer services Consumer satisfaction
- Pagine: 129
- Dimensioni mm: 196 x 133 x 19
- ISBN-10: 1401301436
- EAN-13: 9781401301439