Dealing With Difficult People in the Library - 9780838907603
Un libro in lingua di Willis Mark R. edito da Amer Library Assn, 1999
- € 34.10
- Il prezzo è variabile in funzione del cambio della valuta d’origine
Dealing with Difficult People in the Library offers practical strategies for managing problems posed by patrons and staff. It is the best hands-on guide to solving problems through communication, preventive measures, and clear and concise patron behavior policies.
Informazioni bibliografiche
- Titolo del Libro in lingua: Dealing With Difficult People in the Library
- Lingua: English
- Autore: Willis Mark R.
- Editore: Amer Library Assn
- Collana: (Paperback)
- Data di Pubblicazione: 01 Gennaio '99
- Genere: LANGUAGE ARTS and DISCIPLINES
- Argomenti : Public services (Libraries) United States Communication in library science United States Public libraries Security measures United States
- Pagine: 195
- Dimensioni mm: 234 x 152 x 12
- ISBN-10: 0838907601
- EAN-13: 9780838907603