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Customer Services Books

Books con argomento Customer Services

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The Customer Service Survival Kit libro str
The Customer Service Survival Kit
libro str   Gallagher Richard S.  Roth Carol (FRW) 
edizioni Amacom Books collana Amacom Books (Paperback) , 2013
disp. incerta
€ 16,10
Selling Luxury libro str
Selling Luxury
libro str   Lent Robin  Tour Genevieve 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover)
disp. incerta
€ 26,80
The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism libro str
The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism
libro str   Dixit Saurabh Kumar (EDT) 
edizioni Routledge collana Routledge (Hardcover) , 2017
disp. incerta
€ 243,10
Designing for Service libro str
Designing for Service
libro str   Sangiorgi Daniela (EDT)  Prendiville Alison (EDT) 
edizioni Bloomsbury USA Academic collana Bloomsbury USA Academic (Paperback) , 2017
disp. incerta
€ 33,00
Yes! on Demand libro str
Yes! on Demand
libro str   Middleton Kathy L.  Sass Rivkah (FRW) 
edizioni Libraries Unltd Inc collana Libraries Unltd Inc (Paperback) , 2016
disp. incerta
€ 55,00
Customer Success libro str
Customer Success
libro str   Mehta Nick  Steinman Dan  Murphy Lincoln  Martinez Maria (FRW) 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover) , 2016
disp. incerta
€ 26,80
Customer Service Training 101 libro str
Customer Service Training 101
libro str   Evenson Renee 
edizioni Amacom Books collana Amacom Books (Paperback)
disp. incerta
€ 22,30
How to Wow libro str
How to Wow
libro str   Swinscoe Adrian 
edizioni Ft Pr collana Ft Pr (Paperback)
disp. incerta
€ 17,80
Meeting Needs in Our Community libro str
Meeting Needs in Our Community
libro str   Eagen Rachel 
edizioni Crabtree Pub Co collana Crabtree Pub Co (Library)
disp. incerta
€ 24,30
Meeting Needs in Our Community libro str
Meeting Needs in Our Community
libro str   Eagen Rachel 
edizioni Crabtree Pub Co collana Crabtree Pub Co (Paperback)
disp. incerta
€ 7,40
Strategic Customer Management libro str
Strategic Customer Management
libro str   Piercy Nigel F.  Lane Nikala 
edizioni Oxford University Press collana (Hardcover)
€ 67,00
The Innovator's Dilemma libro str
The Innovator's Dilemma
libro str   Christensen Clayton M. 
edizioni Harvard Business School Pr collana Harvard Business School Pr (Hardcover) , 2013
disp. incerta
€ 31,20
The Innovator's Solution libro str
The Innovator's Solution
libro str   Christensen Clayton M.  Raynor Michael E. 
edizioni Harvard Business School Pr collana Harvard Business School Pr (Hardcover) , 2013
disp. incerta
€ 31,20
What's the Future of Business libro str
What's the Future of Business
libro str   Solis Brian 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover) , 2013
disp. incerta
€ 26,80
The Relationship Edge libro str
The Relationship Edge
libro str   Acuff Jerry  Wood Wally (CON) 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Paperback) , 2011
disp. incerta
€ 19,60
Outside in libro str
Outside in
libro str   Manning Harley  Bodine Kerry 
edizioni New Harvest collana New Harvest (Hardcover)
disp. incerta
€ 24,10
Raving Fans (CD Audiobook) libro str
Raving Fans (CD Audiobook)
libro str   Blanchard Kenneth  Bowles Sheldon  Adamson Rick (NRT)  Borges Kate (NRT)  Mollard John (NRT) 
edizioni Random House collana Random House (CD/Spoken Word)
disp. incerta
€ 13,40
Reshaping Retail libro str
Reshaping Retail
libro str   Niemeier Stefan  Zocchi Andrea  Catena Marco 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover)
disp. incerta
€ 39,30
The Everything Guide to Customer Engagement libro str
The Everything Guide to Customer Engagement
libro str   Pophal Linda 
edizioni Adams Media Corp collana (Paperback)
disp. incerta
€ 20,30
Guest Service in the Hospitality Industry libro str
Guest Service in the Hospitality Industry
libro str   Bagdan Paul Ph.D. 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover) , 2012
disp. incerta
€ 98,20
Fish Tales libro str
Fish Tales
libro str   Lundin Stephen C.  Christensen John  Paul Harry  Strand Philip 
edizioni Hachette Books collana Hachette Books (Hardcover) , 2002
disp. incerta
€ 19,60
21st Century Business Customer Service libro str
21st Century Business Customer Service
libro str   Humphrey Doris D. 
edizioni South-Western Pub collana South-Western Pub (Paperback)
disp. incerta
€ 44,00
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless libro str
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless
libro str   Gitomer Jeffrey 
edizioni Bard collana Bard (Hardcover)
disp. incerta
€ 26,80
How to Win Customers and Keep Them for Life libro str
How to Win Customers and Keep Them for Life
libro str   Leboeuf Michael 
edizioni Berkley Pub Group collana Berkley Pub Group (Paperback)
disp. incerta
€ 13,40
Measuring Customer Experience libro str
Measuring Customer Experience
libro str   Klaus Philipp 
edizioni Palgrave Macmillan collana Palgrave Macmillan (Hardcover)
disp. incerta
€ 46,80
Raving Fans libro str
Raving Fans
libro str   Blanchard Kenneth H.  Bowles Sheldon  MacKay Harvey (FRW) 
edizioni William Morrow & Co collana William Morrow & Co (Hardcover)
disp. incerta
€ 21,40
Uplifting Service libro str
Uplifting Service
libro str   Kaufman Ron 
edizioni Evolve Pub Inc collana Evolve Pub Inc (Hardcover)
disp. incerta
€ 22,30
What Stays in Vegas libro str
What Stays in Vegas
libro str   Tanner Adam 
edizioni Public Affairs collana Public Affairs (Hardcover)
disp. incerta
€ 25,90
When Fish Fly libro str
When Fish Fly
libro str   Yokoyama John  Michelli Joseph 
edizioni Hachette Books collana Hachette Books (Hardcover)
disp. incerta
€ 21,40
The Management of Complex Projects libro str
The Management of Complex Projects
libro str   Pryke Stephen (EDT)  Smyth Hedley (EDT) 
edizioni Blackwell Pub collana Blackwell Pub (Paperback)
€ 75,30
Driving Loyalty libro str
Driving Loyalty
libro str   Kazanjian Kirk  Taylor Andrew C. (FRW) 
edizioni Random House Inc collana Random House Inc (Hardcover) , 2013
disp. incerta
€ 23,50
How to Say It libro str
How to Say It
libro str   Griffin Jack 
edizioni Prentice Hall Pr collana Prentice Hall Pr (Paperback) , 2013
disp. incerta
€ 16,60
Please Every Customer libro str
Please Every Customer
libro str   Lucas Robert W. 
edizioni McGraw-Hill collana McGraw-Hill (Paperback) , 2011
disp. incerta
€ 21,70
C-scape libro str
C-scape
libro str   Kramer Larry 
edizioni Harperbusiness collana Harperbusiness (Hardcover) , 2010
disp. incerta
€ 25,60
Exceptional Service, Exceptional Profit libro str
Exceptional Service, Exceptional Profit
libro str   Inghilleri Leonardo  Solomon Micah  Schulze Horst (FRW) 
edizioni Amacom Books collana Amacom Books (Hardcover) , 2010
disp. incerta
€ 19,60
Excellence Every Day libro str
Excellence Every Day
libro str   Arussy Lior 
edizioni Information Today Inc collana Information Today Inc (Hardcover) , 2008
disp. incerta
€ 22,30
The Key to Great Leadership libro str
The Key to Great Leadership
libro str   Burwash Peter 
edizioni Torchlight Pub collana Torchlight Pub (Paperback) , 2008
disp. incerta
€ 8,90
Eleven libro str
Eleven
libro str   Llewellyn David 
edizioni Seren Books/Poetry Wales Pr Ltd collana Seren Books/Poetry Wales Pr Ltd (Paperback) , 2007
disp. incerta
€ 11,10
Emotional Value libro str
Emotional Value
libro str   Barlow Janelle  Maul Dianna  Edwardson Michael (FRW) 
edizioni Berrett-Koehler Pub collana Berrett-Koehler Pub (Hardcover) , 2000
disp. incerta
€ 25,30
The Customer Service Training Tool Kit libro str
The Customer Service Training Tool Kit
libro str   Gee Jeff  Gee Val 
edizioni McGraw-Hill collana McGraw-Hill (Hardcover) , 2000
disp. incerta
€ 81,90
1,001 Ways to Keep Customers Coming Back libro str
1,001 Ways to Keep Customers Coming Back
libro str   Greiner Donna  Kinni Theodore B. 
edizioni Random House Inc collana Random House Inc (Paperback)
disp. incerta
€ 12,30
50 Powerful Ideas You Can Use to Keep Your Customers libro str
50 Powerful Ideas You Can Use to Keep Your Customers
libro str   Timm Paul R. 
edizioni Career Pr Inc collana Career Pr Inc (Paperback)
disp. incerta
€ 10,70
Calming Upset Customer libro str
Calming Upset Customer
libro str   Morgan Rebecca L. 
edizioni Axzo Pr collana Axzo Pr (Paperback)
disp. incerta
€ 11,80
Exceeding Customer Expectations libro str
Exceeding Customer Expectations
libro str   Kazanjian Kirk  Taylor Andrew C. (FRW) 
edizioni Random House Inc collana Random House Inc (Hardcover)
disp. incerta
€ 19,20
Financing Low-Income Communities libro str
Financing Low-Income Communities
libro str   Rubin Julia Sass (EDT) 
edizioni Russell Sage Foundation collana Russell Sage Foundation (Hardcover)
disp. incerta
€ 56,30
Knock Your Socks Off Service Recovery libro str
Knock Your Socks Off Service Recovery
libro str   Zemke Ron  Bell Chip R. 
edizioni Amacom Books collana Amacom Books (Paperback)
disp. incerta
€ 14,00
Marketing for Rainmakers libro str
Marketing for Rainmakers
libro str   Fragasso Philip M. 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover)
disp. incerta
€ 24,10
Outstanding! libro str
Outstanding!
libro str   Miller John G. 
edizioni Putnam Pub Group collana Putnam Pub Group (Hardcover)
disp. incerta
€ 20,30
Service Innovation libro str
Service Innovation
libro str   Bettencourt Lance A. 
edizioni McGraw-Hill collana McGraw-Hill (Hardcover)
disp. incerta
€ 31,10
Services Marketing libro str
Services Marketing
libro str   Zeithaml Valarie A.  Bitner Mary Jo  Gremler Dwayne D. 
edizioni McGraw-Hill College collana McGraw-Hill College (Hardcover)
disp. incerta
€ 147,40
Take Their Breath Away libro str
Take Their Breath Away
libro str   Bell Chip R.  Patterson John R. 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover)
disp. incerta
€ 23,10
Trends in E-Business, E-Services, and E-Commerce libro str
Trends in E-Business, E-Services, and E-Commerce
libro str   Lee in (EDT) 
edizioni Igi Global collana Igi Global (Hardcover)
disp. incerta
€ 162,80
We libro str
We
libro str   Yastrow Steve 
edizioni Midpoint Trade Books Inc collana Midpoint Trade Books Inc (Hardcover)
disp. incerta
€ 17,80
Zingerman's Guide To Giving Great Service libro str
Zingerman's Guide To Giving Great Service
libro str   Weinzweig Ari 
edizioni Hyperion Books collana Hyperion Books (Hardcover)
disp. incerta
€ 13,00
Reengineering Retail libro str
Reengineering Retail
libro str   Stephens Doug  Pine Joseph (FRW) 
edizioni Figure 1 Pub collana Figure 1 Pub (Hardcover) , 2017
disp. incerta
€ 25,00
Services Marketing libro str
Services Marketing
libro str   Zeithaml Valarie A.  Bitner Mary Jo  Gremler Dwayne D. 
edizioni McGraw-Hill College collana McGraw-Hill College (Hardcover) , 2017
disp. incerta
€ 260,00
Designing for Service libro str
Designing for Service
libro str   Sangiorgi Daniela (EDT)  Prendiville Alison (EDT) 
edizioni Bloomsbury USA Academic collana Bloomsbury USA Academic (Hardcover) , 2017
disp. incerta
€ 115,40
Service Quality (SQ) libro str
Service Quality (SQ)
libro str   Collins Arthur (EDT) 
edizioni Nova Science Pub Inc collana Nova Science Pub Inc (Paperback) , 2017
disp. incerta
€ 116,90
Excellence in Managing Worldwide Customer Relationships libro str
Excellence in Managing Worldwide Customer Relationships
libro str   Cook Thomas A. 
edizioni CRC Pr I Llc collana CRC Pr I Llc (Hardcover) , 2016
disp. incerta
€ 81,40
The Librarian's Nitty-Gritty Guide to Content Marketing libro str
The Librarian's Nitty-Gritty Guide to Content Marketing
libro str   Solomon Laura 
edizioni Amer Library Assn collana Amer Library Assn (Paperback) , 2016
disp. incerta
€ 55,00
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