John Wiley Sons Inc Books

Books editi da John Wiley Sons Inc con argomento Hospitality Industry Customer Services Business Economics Industries Hospitality Travel Tourism Bisacs

Guest Service in the Hospitality Industry

Guest Service in the Hospitality Industry

Bagdan Paul Ph.D. 
edizioni John Wiley & Sons Inc collana John Wiley & Sons Inc (Hardcover) , 2012

This book adopts a general approach that incorporates various thoughts from different parts of the industry, differing from property to property. It discusses issues and debunks myths about customer service with concepts that are solid and proven in the industry. Furthermore, this new text includes all of the major...

disp. incerta
€ 98,20